Both employee and employer have expectation from each other in order to satisfy and fulfill their own intention. An expectation is a mutual understanding between two parties without having formal agreements. If this mutual understand breaks, it'll mislead both parties and ultimately end up with a frustrated mode. Like poor performance, less job satisfaction, doubt in trustworthiness, staff turnover are few of the result of not met expectation. Expectations are served up with a side of emotion and healthy dollops of trust issues and feelings of entitlement. “Underpromise and overdeliver,” remains in use. When an employer or anyone in a give-and-take relationship makes a promise even an implied promise that comes from an employee handbook expectations are set. Human beings are stick to those expectations. And as we noted, when people form expectations, they immediately begin using them to plan for the future. (Patterson, Wride, Maylett, 2017). 'Employer' and 'Employe...